Streamlining Fiat On-Ramps on Coinbase

Unlocking Cryptocurrency Access for the Next Billion

Users in International geographies could not easily participate in the crypto economy due to lack of relevant payment mechanisms. Traditionally, credit/debit cards were available but due to increased scrutiny their success rates have been unfavourable to the users.

Role

Product designer

Industries

Crypto

Date

May 2023

World map
World map
World map

Through extensive user research, we discovered that users were frustrated finding that Coinbase doesn’t supports methods to on-ramp the fiat money for purchasing crypto.

Existing payment methods have limited effectiveness

Numerous cryptocurrency transactions via card are unsuccessful due to provider-side block checks. Only pull-outs are allowed on Paypal.

Payment methods screens with credit card and paypal
Payment methods screens with credit card and paypal
Payment methods screens with credit card and paypal

Enable local payment methods

Interac e-Transfer offers a simplified way to move traditional money for buying digital currencies in Canada and Pix in Brazil.

Interac and Pix screens
Interac and Pix screens
Interac and Pix screens
Apps screenshots
Apps screenshots
Apps screenshots

The end result is a user-friendly product experience that helped Coinbase win the International market share in Canada and Brazil.

My proficiency revolves around designing outstanding digital engagements that address users' issues, concurrently supporting products in meeting their financial goals.

My proficiency revolves around designing outstanding digital engagements that address users' issues, concurrently supporting products in meeting their financial goals.

My proficiency revolves around designing outstanding digital engagements that address users' issues, concurrently supporting products in meeting their financial goals.